Support

Need help with Plain Reps? We are happy to help.

Contact

Send an email to plainreps@hotmail.com. Please describe your question or problem and include your device model and iOS version. We usually answer within a few days.

Frequently asked questions

Do I need an account?

No. Plain Reps works without any account. Your data is stored on your device and in your personal iCloud.

How do I sync my data between devices?

Sign in with the same Apple Account on all devices and make sure iCloud is enabled for Plain Reps in Settings > [your name] > iCloud. Your sessions, exercises and templates then sync automatically.

My data does not sync. What can I do?

Check that you are signed in to iCloud, that iCloud is enabled for Plain Reps and that your iCloud storage is not full. A working internet connection is required. Syncing can take a moment after changes.

Are my photos and videos synced too?

No. Photos and videos you attach to exercises are stored only on the device where you added them.

Why does the Explore tab not load?

The exercise search needs an internet connection. Please check your connection and try again. The exercise database also allows only a limited number of requests per month. If this monthly limit is used up, Explore does not load until the limit resets next month.

How do I change the language?

Open the More tab and choose English or Deutsch. A system language option is not available.

How do I delete my data?

You can delete entries in the app. To remove everything, delete the app and remove its data in Settings > [your name] > iCloud > Manage Account Storage. See the privacy policy for more information.